WAL-1217
The top-up request did not reach the payment provider
Why it happens
The top-up request was interrupted before the payment provider (Tap) confirmed it, and no payment for it appeared there within an hour. Nothing was added to the wallet. If the payment shows up at Tap later, Rabt adds it to the wallet automatically after checking it.
What to do
Start the top-up again. If the card was charged, send these details to Rabt support with the reference number.
- HTTP status
- 504
- Retrying does not help