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Reliability and security

Live figures

Uptime in the last 30 days
100%
Status now
All services are running
Latest incidents
No incidents in the last 14 days
Last updated
9 Nov 2026, 00:58

How we protect your data

  • Servers in Saudi Arabia

    Our servers are in Saudi Arabia.

  • Always encrypted

    Your data is encrypted in transit and at rest.

  • Kept apart and on record

    Each organization’s data is kept apart from all others, and every action is recorded with who took it.

  • Continuous backups

    Continuous copies kept in a separate place, with fast recovery.

Report a security issue

How to report

  • What the issue is and what an attacker could do with it.
  • The address, request or screen where it happens, and the steps to reproduce it.
  • If an error screen appeared: its code, reference and release, exactly as shown.
  • Your name or handle, if you would like us to credit you.

In scope

  • rabt.systems and its subdomains: app, api, hooks, widget, ws, status.
  • The public API, the MCP server and outbound webhooks.
  • The web chat widget and the Rabt apps for phones and computers.

Rules for testing

  • Test only with your own account and your own organization (the free trial is enough).
  • Never read, change or keep other people's data; stop and report as soon as you reach any.
  • No denial of service, load tests, spam, social engineering or physical access.
  • Do not test the providers Rabt connects to (Meta, X, TikTok, Microsoft, Google, payment and SMS providers): report issues in their services to them.
  • Keep the details private until the issue is fixed.

Good faith

Research that follows these rules is welcome. We read every report, keep you informed until the issue is fixed, and do not take action against good-faith research that respects these rules.

For tools

The same address is published in the standard security.txt file.