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WEB-4023

The browser could not be checked before the chat started

Why it happens

The chat asks the browser to solve a small check automatically before a new conversation, to protect against automated messages. The answer did not arrive, expired, or was already used.

What to do

Reload the page and open the chat again. If the error continues, make sure the browser allows JavaScript.

HTTP status
403
Retrying can help

All error codes