WA-2120
WhatsApp paused the template name
Why it happens
WhatsApp paused the template name because of low quality. Times paused so far: count. After the third pause, Meta disables the template permanently.
What to do
Improve the template’s content in WhatsApp Manager to make it clearer and more useful before sending more of it.
- HTTP status
- 422
- Retrying does not help
- Placeholders
- namecount