WA-2015
Marketing message not delivered: the customer’s number is in a Meta experiment
Why it happens
The customer’s number is part of an experiment Meta runs on marketing messages, so Meta did not deliver the marketing template. Meta’s full message is in the technical details.
What to do
Do not resend the same marketing template. Reach the customer with a template of another category or through another channel if needed.
- HTTP status
- 422
- Retrying does not help