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TKT-6191

Malware scanning of files is delayed

Why it happens

The malware scanning service did not answer. Incoming files wait to be scanned and cannot be opened meanwhile; no message is lost.

What to do

Rabt scans the waiting files automatically as soon as the service is back. Operations: check the ClamAV service (clamd) and restart it.

HTTP status
503
Retrying can help

All error codes