TKT-6175
The file’s content could not be read
Why it happens
The file’s type says image, video, audio or PDF, but its content is damaged or in an unknown encoding, so it can be neither checked against the channel, converted nor previewed.
What to do
Open the file on your device to make sure it is intact, then save it again and attach it.
- HTTP status
- 422
- Retrying does not help