SYS-1076
count missed messages found on the channel channel and recovered
Why it happens
Rabt compared the provider's history of the channel channel with what it received and found count messages that never arrived through notifications (webhooks). Rabt fetched them and added them to tickets, but missing notifications mean a fault at the provider or in the intake.
What to do
The Rabt team must check this channel's webhook log and its subscription at the provider to find why the notifications did not arrive.
- HTTP status
- 500
- Retrying does not help
- Placeholders
- channelcount