GPL-3828
The AI agent does not write personal data in a public reply
Why it happens
A review reply is public on Google Play, and the AI agent’s reply carried an email address or a long number (phone, order or card), so it was not sent.
What to do
Nothing to do: the AI agent hands the ticket to a member. If the customer needs private details, ask them to contact you on a private channel.
- HTTP status
- 422
- Retrying does not help