EM-3713
address is not enabled for sending in Gmail
Why it happens
The reply leaves from the ticket’s address, and Gmail sends from an alias only when it is added and verified under “Send mail as”. This address is not verified in the mailbox.
What to do
In Gmail open Settings › Accounts › “Send mail as”, add the address and finish the verification, then choose “Refresh addresses” in the channel’s settings in Rabt and send the reply again.
- HTTP status
- 422
- Retrying does not help
- Placeholders
- address